Since the establishment of Breakthrough Sushi in 2012, our dedication to providing exceptional sushi experiences has remained strong. With countless events under our belt, we pride ourselves on our unwavering commitment to showing up for every occasion. Join us as we recount a memorable incident that tested our resolve and reaffirmed our promise to be there for you, our valued clients.
Picture a Monday morning at a quartz tile kitchen showroom moments before our scheduled load-in time. As I arrive, anticipation fills the air. However, an eerie silence envelops the showroom—no lights, no signs of life. Concern creeps in as minutes turn into fifteen, and no one from the showroom appears.
Realization dawns upon me—I don't have their mobile phone number, leaving me unable to contact the showroom staff directly. Another ten minutes pass, confirming my suspicion: it's a bank holiday, and the showroom is closed, unbeknownst to us.
The clients are due to arrive in two hours, and we need a venue to host their eagerly anticipated sushi class. Rather than uttering, "We may have to cancel the class today," I rise to the challenge, not screaming, and mumbling, "Well, this is going to be a problem."
Determined to find an alternative, I searched for a venue accommodating the class. Suddenly, an idea sparks within me—the café on Third Street. However, considering the bank holiday, it's likely closed. Nevertheless, I reach out to the café's owner via text, anxiously awaiting a response.
Within moments, my phone vibrates—a text from the café owner. "The café is available!" it reads. A surge of relief washes over me as I share the news with my assistant. "It's only a ten-minute drive from here," I announce, a glimmer of excitement in my voice.
With renewed vigor, we swiftly set up our impromptu kitchen at the café—cooking sushi rice, slicing fish and vegetables, and arranging tables with knives and cutting boards. Sake mojitos are prepared, ready to delight the guests. Simultaneously, I inform the client about the venue change and sincerely apologize for the unexpected turn of events.
As the clients arrive, they remain blissfully unaware of the behind-the-scenes frenzy that unfolded in the past two hours. They need not know. With beaming smiles and eager anticipation, we commenced the sushi class as if nothing had transpired. Their happiness becomes our most significant reward as they create beautiful rainbow rolls and relish the flavors of fresh salmon sashimi.
A Commitment to showing up, no matter what
It is often said that 90% of success in life is merely showing up. We take this principle to heart for Breakthrough Sushi, ensuring our success rests on a foundation of unwavering commitment. We promise to continue showing up for your events, delivering exceptional sushi experiences with a relentless dedication that knows no bounds.
Please do not hesitate to reach out if you desire our presence to elevate your special celebration and create cherished memories. We stand ready and honored to assist you in crafting an unforgettable culinary experience.
Please let us know if you want us to be part of your special celebration to create a special memory. We are glad to be of your assistance any time.